Clear and effective communication is essential for condo corporations to maintain a strong relationship with their owners. Whether it’s sharing important updates, addressing concerns, or fostering a sense of community, effective communication practices can enhance the overall condo living experience. In this blog post, we will explore various ways that condo corporations in Edmonton and Calgary can effectively communicate with condo owners.

1. Establish multiple communication channels

Utilize various communication channels such as email, newsletters, social media groups, community bulletin boards, and a dedicated website or online portal. This allows for flexibility and ensures that information reaches owners through their preferred medium.


2. Be transparent and timely

Provide regular updates and announcements regarding important matters, such as upcoming meetings, rule changes, maintenance projects, or community events. Communicate in a timely manner to keep owners informed and engaged.


3. Use clear and concise language

Avoid jargon or complex terminology when communicating with owners. Use simple and easy-to-understand language to ensure that the message is conveyed effectively.


4. Encourage two-way communication

Foster an environment where owners feel comfortable reaching out with questions, concerns, or suggestions. Establish a feedback mechanism, such as a dedicated email address or suggestion box, and promptly respond to inquiries.


5. Conduct regular meetings and town halls

Schedule regular board meetings and town hall sessions to provide an opportunity for open dialogue with owners. These meetings can be used to discuss important issues, address concerns, and gather input from the community.


6. Utilize online forums and surveys

Create online forums or surveys to gather feedback and opinions from owners on specific topics. This can help in decision-making processes and allow for a broader range of perspectives to be considered.


7. Provide access to governing documents and financial reports

Make important documents, such as the bylaws, rules and regulations, and financial reports, easily accessible to owners. This ensures transparency and allows owners to review and understand the governing principles of the community.


8. Utilize visual aids and graphics:

When presenting complex information or data, use visual aids and graphics to enhance understanding. Charts, graphs, or infographics can help simplify and clarify information for owners.


9. Celebrate community achievements and milestones

Recognize and celebrate community achievements, such as successful projects, community initiatives, or individual contributions. This helps foster a positive and engaged community spirit.


10. Seek feedback and evaluate communication efforts

Regularly seek feedback from owners on the effectiveness of communication efforts. Use surveys or feedback forms to gauge satisfaction and identify areas for improvement.


Effective communication is vital for condo corporations in Edmonton and Calgary to maintain a positive relationship with their owners. By implementing these communication strategies, condo corporations can ensure that owners are well-informed, engaged, and actively involved in shaping their condo community. Clear and open communication enhances transparency, trust, and fosters a sense of belonging among condo owners, ultimately creating a thriving and harmonious living environment.

Have other questions about Condo Management in Alberta? Feel free to send us a message or request a free proposal to see why Edmonton and Calgary condo boards choose Pivotal Property Management.